FAQ

I've seen similar products in the market, they all seem the same, some are cheaper, why choose Zapsta?
Great question. It’s not always easy to tell which provider has the best option either. Having tried all the others and made our own, here’s our opinion...
Fri, 2 Sep, 2016 at 9:45 PM
I bought an NFC tag off eBay but your site isn’t working / Why don't you let me add my own NFC tags to my account?
Only tags sold by Zapsta will work with and be supported by our service. This is a security measure and also a way to prevent fraud. We don’t offer the ab...
Fri, 2 Sep, 2016 at 9:46 PM
Will your SOS tag / sticker fit my helmet?
Please refer to the image below to check the tag dimensions before you buy.  When we designed our SOS tags we did apply them to many of the most commo...
Fri, 2 Sep, 2016 at 9:46 PM
What size sticker would be best for use?
Please refer to the image below to check the tag dimensions. Pick the one that fits the space you’ve got, and will be most visible in emergency.
Fri, 2 Sep, 2016 at 9:49 PM
Will the sticker damage my helmet?
Some helmet and PPE manufacturers advise you not to decorate, paint or apply stickers to your helmet. This is, typically, cited by manufacturers for leg...
Fri, 2 Sep, 2016 at 9:51 PM
Where's the best place to put my stickers and why do I have two?
It’s a simple answer; SOS tags are provided in pairs so that you can place one either side of your head and body. That way, if the worst happens, whilst...
Fri, 2 Sep, 2016 at 9:52 PM
My sticker doesn't work, or doesn’t seem to work, what do I do now?
Here are some simple steps you can take to resolve the issue: Find the URL (Zapsta.net/XXXXX) located on your tag and enter that into any browser, ...
Fri, 2 Sep, 2016 at 9:52 PM
I’ve changed my mind, can I have my money back please?
Yes – but there are conditions to this. See below. We allow for a 14-day ‘cooling off ‘period in which customers can return any product if they have cha...
Fri, 2 Sep, 2016 at 9:53 PM