FAQ

What is an NFC Tag?
Anything that contains an NFC chip can be tapped to activate; things like stickers, name tags, ID tags, key rings, wearables and so on. We develop our own ...
Thu, 1 Sep, 2016 at 3:00 PM
Can I use NFC tags I’ve purchased elsewhere with Zapsta?
No. Our system is secure and our products are uniquely created by us. That means it’s locked to our service. This helps us to keep things working - and - se...
Thu, 1 Sep, 2016 at 3:01 PM
Are my online and mobile payments secure?
We use trusted professional platforms for all our hosting, services and payment systems. However, we cannot guarantee that your connection or device is se...
Thu, 1 Sep, 2016 at 3:01 PM
Can I customise my security, actions and settings?
From the start we wanted to make everything highly customisable for users, giving you options to adapt the service to suit your needs or that very mome...
Thu, 1 Sep, 2016 at 3:02 PM
Can I link other services to Zapsta and be a tech genius / lifehacker / innovator in my own home?
Yes! Zapsta is a very flexible service and we wanted it that way for a reason. We’re integrating functionality and Application Program Interface’s (API’s)...
Fri, 2 Sep, 2016 at 6:39 PM
Will you ever email me asking for my details? How do I know it’s Zapsta contacting me?
Online fraud is a big problem for us all these days. There are some nasty people out there pretending to be banks, services or brands in order to get pe...
Fri, 2 Sep, 2016 at 6:42 PM
Choosing a password: What do you recommend I do to make it secure?
We advise you use a long and complex password that combines both upper and lower case letters, numbers and symbols (we allow them all). we wouldn’t reco...
Fri, 2 Sep, 2016 at 6:43 PM
Where is my data kept and who has access to it?
We use Microsoft’s Azure platform to host and secure your data and ours. This is one of the leading solutions and has been vetted and trusted by brands ...
Fri, 2 Sep, 2016 at 6:47 PM
What does this service cost me?
Every tag includes the first 2 years of subscription, meaning it automatically works and there’s nothing further to pay when you join. Before your t...
Fri, 2 Sep, 2016 at 6:50 PM
Why don’t you have apps like others do?
It allows us to service a wider range of devices without the costs involved in developing apps, and paying for stores to offer them. Because we didn’t go ...
Fri, 2 Sep, 2016 at 6:50 PM