Support

We cannot guarantee that your device or other people’s will work in the moment, because we simply can’t control all the variables. Instead, here’s what ...

Yes and no. We actively engage with emergency services in many locations to ensure they ae aware of us. We’ve also consulted with the Police, Fire and A...

Yes. We are wholly owned by ourselves. All our own code has been developed and deployed ‘in-house’. We developed, specified and produced our own tags wo...

We don’t recommend the removal of tags unless it’s for disposal. We designed these to be fitted once and to stay in situ. Removal of tags can, in fact, ...

By default, Zapsta speaks and operates in English. You can change this to a local language and we’re busy translating our site and service into other ...

Yes you can. We distribute and sell through an international network of resellers and have a pricing structure and programme to handle this. Simply appr...

No, never. If you do, there’s a high chance it won't work. To keep our service secure and to prevent fraud, we have an authentication process that...

To be clear, we don’t support your device or help customers to configure things (you need to speak to your retailer or mobile provider for that). Howeve...

Some do, some don’t - it varies from manufacturer to manufacturer. If things don’t work, do check that your device’s NFC reader is enabled (this can be do...

It's a common misunderstanding. Our product does work and you can set it up and use our tags with any iPhone by simply doing it all in the web browser...