To be clear, we don’t support your device or help customers to configure things (you need to speak to your retailer or mobile provider for that). However, a quick test to check if your phone has NFC or “near field” is to look in your device’s settings to see if has been enabled – if not, then you’ll need to turn it “on” when you.
We do have lists of commonly supported devices and plenty of experience in mobile, so here’s some handy reference guides we keep close for moments like this.