Support

Each product includes the cost of the tag(s) and your first 2 years of subscription to the online service it runs on. Because there’s an annual cost fo...

Only the data and information you decide to make available will be made shown when an SOS tag is triggered. You could fill out every field on the app but ...

Yes. Zapsta’s web app works with iPhone and all the popular browsers. You can setup and activate tags via the navigation on our website too. Unfortunately...

No, we don’t. You have a secure login; the platforms are on the best providers and the SOS service is designed to work the moment it’s triggered. If you t...

You don’t need any NFC device or knowledge to use our SOS tags. They work online via any device. Simply put the URL from the front of the tag into your ...

Zapsta is a privately owned company and we’ve taken many steps to secure both our own and our customers’ data. This includes using secure platforms that a...

We give every user the ability to ‘permanently disable’ their tag via our web app. If you do this, the data related to that tag is automatically permane...

Not yet, but that’s a feature on our wish list for the next version of our app and service. We’ll keep you posted on how this is going via our Facebook pa...

Yes. Login to the webapp via www.zapsta.net and there’s plenty of options to turn features “on” and “off”, or to temporarily activate / deactivate any tag...

Yes. We’ve added a contact and admin function to the app, so you can setup friends or family as Next of Kin. These are useful contacts in case of emergenc...