We’re sorry to hear that, it can happen to us all. Usually, if we get this question, it’s because of an accident or theft. While we are not liable for people’s personal possessions or actions, we do understand how frustrating this can be. We can’t replace accident-damaged tags for free, but as a reward for your loyalty, we will give you 10% off any further purchases. The app allows you to link data from an old or an existing tag to a new one, making it easy to setup another tag with the same details.
Modified on: Fri, 2 Sep, 2016 at 9:31 PM
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