What happens if my tag / sticker gets damaged?
Modified on: Fri, 2 Sep, 2016 at 9:29 PM
Define damaged? If it’s damaged whilst being shipped to you, that’s not your fault so we will ship a replacement to you once we receive the damaged original tag / sticker from you.
If you’ve accidently damaged your tag through daily use or it’s been misused then it simply needs replacing. The quickest way is to buy another directly from our website (we give existing customers 10% off if they buy more via the site). To make setup faster, you can link the data from your old tag to the new one when you activate it. This saves you re-keying information you have already entered before.
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